Win, retain, and grow more accounts.

Keep every customer account current, surface what needs attention, and move the right work forward automatically.

BuiltBlock
BuiltBlock
“Let’s start the evaluation.”
Creating the evaluation planSetting milestones
Usage dropped 15%
Investigating the dropComparing usage and support
Renewal at risk
Investigating the accountReviewing recent changes

BuiltBlock prioritizes accounts, prepares work, and takes action.

Evaluation

The customer wants to
start an evaluation.

Created the plan.
Drafted the email.

TO THE CUSTOMERDRAFT

Hi team,

I’ve put together an evaluation plan based on our conversation, including the goals, timeline, and resources your team asked for.

Would next week work to walk through it together?

Onboarding

Their onboarding
has stalled.

Investigated
the slowdown.

INVESTIGATION LOG✓
  1. 01
    Reviewed the kickoff call

    Seven people planned to start this week.

  2. 02
    Checked account activity

    Two signed in. Five haven’t accepted invites.

  3. 03
    Checked the support history

    The login issue was resolved on Monday.

DETERMINATION

Setup is working. Five teammates still need to join. I drafted a reminder with their sign-in instructions.

Renewal

They haven’t approved
the renewal.

Tracking the renewal.
Checking back.

WAITING ON◷

Renewal approval from the customer.

BuiltBlock

I’ll check back in three days. If they haven’t approved the renewal, I’ll raise the priority and prepare a follow-up. Once they approve, I’ll update the account.

NEXT CHECKIn 3 days

Powered by your customer data, which we connect, clean, and organize.

CRM, calls, usage, support, and people connect into one customer model.CRMRenewal in 42 days.CALLS“We still need SSO.”USAGE▂ ▄ ▆ ▃ ▁ Down 28%.SUPPORTThree unresolved issues.PEOPLEDave left 47 days ago.THE CUSTOMER MODELPEOPLEOUTCOMESGOALSFRICTIONUSAGEOPPORTUNITIESCRM, calls, usage, support, and people connect into one customer model.CRMRenewal in 42 days.CALLS“We still need SSO.”USAGE▂ ▄ ▆ ▃ ▁ Down 28%.SUPPORTThree unresolved issues.PEOPLEDave left 47 days ago.THE CUSTOMER MODELPEOPLEOUTCOMESGOALSFRICTIONUSAGEOPPORTUNITIES

Keep every account moving without chasing every next step.

See how BuiltBlock prepares follow-ups, investigates issues, and moves customer work forward.

See BuiltBlock in action
LESS MANUAL WORK
MORE TIME FOR CUSTOMERS
EVERY ACCOUNT COVERED